S.OLIVER GROUP appoints Chief Customer Officer
The S.OLIVER GROUP appoints its first Chief Customer Officer. Mr. Marian Gradl-Schikora will be stepping into the newly created position on April 1st, where he will be reporting directly to CEO Jürgen Otto.
He will be responsible for the IT and Digitalization departments, all national and international sales divisions from wholesale to retail to E-commerce, as well as merchandise planning. With this new role, the fashion group is strengthening its omnichannel approach and further orienting its activities on the needs of customers.
Marian Gradl-Schikora has held numerous positions in the fields of IT, customer service, category management, content & production, data science, market research, E-commerce, retail and internationalization within the BestSecret Group. He founded BestSecret in 2007 as a company of the Schustermann & Borenstein Group and ran it as CEO until 2012. From 2012, he took on additional responsibilities as managing director of S&B Holding alongside his role as CEO of BestSecret. From 2018 to 2021, Gradl-Schikora became Chief Customer Officer of the BestSecret Group and spearheaded the merger of BestSecret and Schustermann & Borenstein into a single organization – while also working on all manner of sales activities with a focus on the target group. He has been a member of the Supervisory Board at the BestSecret Group since 2021.
As of April 1st, 2023, the S.OLIVER GROUP management team will be made up of Jürgen Otto (CEO), Oliver Hein (COO), Kai Bauknecht (CFO), Sonja Balodis (CPO) and Marian Gradl-Schikora (CCO).
About the S.OLIVER GROUP
