Innovative & Agile
Our online stores, the s.Oliver Shopping App and all digital sales channels are important success factors for our company. A powerful digital infrastructure and efficient IT processes are the basis for which our tech and digital colleagues give their all every day.
Our IT Team
Our s.O Technology colleagues bring us closer to our strategic and digital goals step by step with the help of technology and automation. In order to be able to offer our customers optimal services, to make processes more efficient, and to ensure that our workplaces are always state of the art, our s.O Technology colleagues work together across departments and live according to our values: agility instead of silo mentality. Each of them is motivated to take on responsibility for their own projects and to ensure they succeed.
The Technology team at the S.OLIVER GROUP is organized into four close-knit teams that work collaboratively together:
Consumer & Customer Experience: This is where we provide the digital tools we use to reach our customers. These include technological solutions in the store, such as cashless payment systems and digital signage, as well as our online channels, such as the online stores for our end customers and the digital order tool for our retail partners.
Value Chain & Corporate Processes: This team is organized along our value chain and supports our colleagues from Design and Product Development, Sourcing and Purchasing, Logistics, and various administrative departments with the appropriate IT solutions. These also include the digital workplace design for all employees.
Enterprise Architecture & Enabling: The aim of this area is to provide services and platforms that add real value for our customers and for us as a company. This includes automation and monitoring products as well as advanced analytics, machine learning, and the management of our SAP landscapes.
IT Governance & Information Security: This is where we develop structures, guidelines, and business and IT roles to ensure the secure operation of our IT activities and technological infrastructure.
Our E-Commerce Team
For our E-Commerce team, our customers are always priority number one: What is important to them when it comes to online shopping? What does it take to turn new customers into regular customers? Where and how do they search for fashion, brands, and fashion inspiration? Our s.O Digital colleagues provide state-of-the-art solutions for online interaction with our brands with commitment, expertise, and passion.
From the first online contact with the brands to the regular shopping experience on our channels: Along the customer journey, the following teams ensure the best performance in day-to-day business and increasing sales.
Photo Production
Product Data & Content
Marketplaces
Customer Relationship Management (CRM) & Payments
For the further growth of our online channels, technical developments and strategic analyses are just as much a part of the fundamentals as the constant optimization of our processes. The following teams are responsible for this:
Business Analysis
Project & Process Management
Storefront Development
E-Commerce Country Management